Weekly Tutoring Contracts

Weekly Tutoring Contracts

Regular Weekly appointments with an assigned tutor and 2-3 other students in the course 

(Currently accepting summer session II requests)

Appointment: New Students who have never had a tutor contract with us before

Returning Students who have previously completed an intake: Submit a new request

Policies:  group tutee contract updated

 

Frequently Asked Questions about Weekly Contract Tutoring
Who can utilize this service?
Students actively enrolled at the university.  You must be currently enrolled in the course you want a tutor for.

Can I request a tutor for any class at Penn
While the tutoring center does our best to provide services for as many courses as possible, we are not able to service every course at the university.  We are almost always able to serve the most popular first- and second-year courses.  Smaller courses, and courses in the junior and senior year are more difficult for us to staff.  Please submit the request for these courses and we will do our best to hire someone.  

Courses we do not support:
Language courses are supported by the Penn Language Center  
Writing Courses are supported by the Marks Writing Center
We are currently very limited in our ability to support graduate courses. We encourage you to submit a request, but you should also reach out to your program director for alternative options.

How many courses can I request a tutor for in a semester?
You may have up to two active tutoring assignments at a time

I have submitted my request; how long will I have to wait before I am matched?
We do our best to make assignments within two weeks from the initial request.  During high volume periods it can take longer.  Assignments also depend on tutor availability. 

How will you notify me when I am matched?
You will be notified via email. Please check your junk folder before reaching out to us.

Will I be notified if you are unable to match me with a tutor?
If we are unable to match you within three weeks, we will contact you with a status update. At this time, we will let you know if we think we will be unable to hire a tutor for the class you are seeking.
How often can I meet with the tutor?
Assignments are typically 1-2 hours per week, depending on tutor availability.  You are expected to meet weekly with the tutor.

How do I request extra time with the tutor?
If your group needs more time than you are assigned in a particular week, you may request additional hours for that week. You are permitted to request extra time for up to three weeks in any term. Request for extra hours. 

What if I can’t make my meeting in a particular week? Can I skip a week and meet extra during the following week?
You may cancel your meeting during a particular week. However, moving the hours to another week counts as a request for extra hours.  Please note that regularly canceling your assigned hours or missing the group meeting will result in termination of your contract.  This is to avoid students holding tutors that they do not need when other students may be waitlisted.  

Where will I meet my tutor?
You and your group will determine this along with your tutor. You can meet in any public space on campus or utilize a platform such as zoom for an online session.  
Do I have to be in a group? Why are tutoring appointments made in groups?
Group tutoring is the standard format of our services.  We believe that group tutoring creates the best space for collaborative learning.  In group tutoring, you are able to hear how your peers are experiencing the material, their questions, and strategies for success.  Groups will consist of 3-4 students with the tutor.  If you are having an issue with your assigned group, we encourage you to reach out to us.

What should I expect from a tutoring session?
The tutor will not re-teach or re-lecture material, nor will they assist you with homework.  To best utilize this service, you should be reviewing your material ahead of time and identifying specific questions or challenges you have with the material.  The tutor will lead you in conversations, activities, and exercises to help you answer those questions.  We also encourage you to ask the tutor about best practice study skills and strategies for this course.
What if I decide that I no longer need my tutor? Or if I have a concern about my tutor / group / assignment?
Please email tuteehelpdesk@vpul.upenn.edu to share a concern, ask a question or cancel the assignment